- The information that we collect
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North American Learning Institute (NALI) collects information from you when you
register a profile, enroll in a course, purchase any products or services, or fill out a form. When
appropriate, you may be asked to enter your name, email address, mailing address, phone number,
credit card information, and/or date of birth.
You may, however, visit our websites anonymously by not performing any of the actions listed above.
- What this information is used for
-
Any information we collect from you may be used in one of the following ways:
- To personalize your experience
- To improve our websites
- To improve customer service
- To process transactions
- To protect ourselves from liability
- To improve our marketing materials and advertisements
- To analyze the performance of our marketing materials and advertisements
- To respond to a legal process or comply with law, or in connection with a merger, acquisition,
or liquidation of the company
- How we handle your information
-
We do not sell or trade any part of your personally identifiable information. We may, however:
- Share necessary information with trusted third-party service providers who assist us in
operating our business. These service providers are required to keep your information
confidential and will not use your information to market their own products or services.
- Release your information when we believe release is appropriate to comply with the law, enforce
our website policies, or protect ours or others rights, property, or safety.
- How we use your contact information
-
- Email
We may email you periodic updates pertaining to your profile and course enrollments. You may
also receive occasional company newsletters, company updates, or information regarding
additional products and services offered by NALI. If email
communication is disabled you may still receive transactional emails such as payment receipts
and password reset instructions.
- SMS (text message)
We may initiate text message communication to resolve urgent matters pertaining to your profile
and/or course enrollments. We do not send company updates or marketing promotions via text
message.
- Telephone
We may call you to resolve urgent matters pertaining to your profile and/or course enrollments.
Users with a partner profile may also receive proactive customer service calls from our
dedicated team of relationship managers. We do not utilize any automated dialing ("robo-call")
technologies.
- Mail
Documents are only mailed on request. Users with a partner profile may also receive and
request promotional materials.
You may opt out of receiving any of these communications by logging in and updating your
communication preferences or by contacting us at
help@nalearning.org.
- How we protect your information
-
We implement a variety of security measures to maintain the safety of your personal information. This
includes the use of Secure Socket Layer (SSL) technology, which encrypts all data sent between your
browser and our servers.
All supplied sensitive/credit information is encrypted during transmission and stored separately in
our payment gateway provider's database. It is required that this information be kept confidential
and is accessible only to those authorized with special access rights to such systems.
- How we use cookies
-
Cookies are small files that websites, or its service providers, transfer and store in your web
browser (if you allow). Cookies enable websites to recognize your browser and remember certain
information as you navigate through different pages.
We use cookies to help us remember and process items in your profile, understand and save your
preferences for future visits, and compile aggregate data about site traffic and site interaction so
that we can offer better experiences and tools in the future.
If you prefer, you can choose to have your web browser warn you each time a cookie is being sent, or
you can choose to disable cookies via your browser settings. Like most websites, if you disable
cookies, some of our services may not function properly.
- Third-party links
- Occasionally, at our discretion, we may include links to third-party products or services on our
websites. These third-party sites have separate and independent privacy policies. We therefore have no
responsibility or liability for the content and activities of these linked sites. We encourage you to
review their privacy policies before utilizing their products or services. Nonetheless, we seek to
protect the integrity of our website and welcome any feedback about these third-party sites.
- Advertising and data analytics
-
We may use third-party advertising platforms, such as Google and Bing, to show our advertisements on
websites across the Internet. These platforms may use search results, cookies, or device identifiers
to serve our advertisements based on search terms and/or past visits to our websites. Anyone may opt
out of the use of cookies or device identifiers by visiting the settings interfaces for these
advertising platforms.
We also use Google's and Microsoft's conversion tracking and data analytics tools to understand how
you interact with our advertisements and our websites. For example, if you contact us online, the
destination page will have code on it that will help us understand the path you took to arrive on
that page. We may need to share certain pieces of your information with these tools to enable proper
functionality. You may opt out of having your information shared with these tools by contacting us
at help@nalearning.org.
- California Online Privacy Protection Act compliance
-
Because we value your privacy, we have taken the necessary precautions to be in compliance with the
California Online Privacy Protection Act. We therefore will not distribute your personal information
to outside parties without your consent.
- Children’s Online Privacy Protection Act compliance
- We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do
not knowingly collect any information from anyone under 13 years old. Our websites, products, and
services are all directed to people who are at least 13 years of age or older.
- Online privacy policy only
- This online privacy policy applies only to information collected through our websites and not to
information collected offline.
- Terms and conditions
- Please also visit our Terms and
Conditions section establishing the use, disclaimers, and limitations of liability governing the
use of our website.
- Your consent
- By using our websites, you consent to our online privacy policy.
- Changes to our privacy policy
- Any changes to our privacy policy will be posted on this page.
- Contacting us
- If there are any questions regarding this privacy policy you may contact us by email at
help@nalearning.org.
